Frequently Asked Questions
We provide services 24 hours a day, seven days a week 365 days a year. Our office is open M-F 8:30 – 5PM Dispatch is 24/7
Lincoln L’s, Town Cars, Luxury Sedans, SUV’s, Lincoln MKT Livery Crossovers, Limo Bus, Limo Elite Mini Bus.
How many passengers can your vehicles transport?
From one up to 13 passenger. Larger vehicles available through MVP Luxury Tours
How much time do you need in advance to place a reservation?
Providing us with as much notice as possible assures availability for you.
What are your rates for airport service?
you can check rates Here! www.execvipshuttle.com/reservations.htm Or call us 951 304 0412
What type of payment do you accept?
Major Credit Cards, Cash, local checks
What kind of services do you provide?
Airport transportation, wine tours, charters, weddings, funerals, corporate events.
How do I book a reservation or set up a corporate account?
Contact our friendly staff to assist you! 951 304 0412
What happens if my flight is late?
We monitor the flight, and if it is due to arrive within 1/2 hour or so, we adjust accordingly. Longer delays should be addressed through dispatch
What do I do if I miss my flight or connection flight on my return trip?
Contact our office immediately. If after hours, contact dispatch-you will find the number on your reservation
Can I reach someone 24 hours a day if I need to make changes?
Yes, dispatch is available. The number is on your reservation
What if I leave something in your vehicle?
We advise you to look around the vehicle prior to exiting. We are not responsible for lost or stolen items. Contact our office and we will search the vehicle for your item.
What is your cancellation policy?
72 hours for airport runs. 30 days for wine tours, charters and weddings