Frequently Asked Questions What are your hours? What kind of cars do you use? How many passengers can your vehicles transport? How much time do you need in advance to place a reservation? What are your rates for airport service? What type of payment do you accept? What kind of services do you provide? How do I book a reservation or set up a corporate account? What happens if my flight is late? What do I do if I miss my flight or connection flight on my return trip? Can I reach someone 24 hours a day if I need to make changes? What if I leave something in your vehicle? What is your cancellation policy?